Shipping & Returns Policy

 

At Turbo-X, we prioritize customer satisfaction and aim to provide a seamless shopping experience. This Shipping & Returns Policy outlines the procedures and guidelines for shipping and returning products purchased from our brand.

Shipping Policy

Turbo-X is committed to delivering your orders efficiently. We currently ship to several countries, including the USA, Canada, the UK, Australia, and Germany. Orders are processed within 1-2 business days, and the estimated delivery time is between 5-8 business days, depending on your location. Tracking information will be provided once your order has been shipped.

Shipping costs vary based on the selected shipping method. Standard shipping is free on orders over a specified amount, while express shipping is available for an additional charge at checkout. It is important to note that international orders may be subject to customs duties or taxes, which are the responsibility of the customer.

Returns Policy

Turbo-X offers a 30-day return policy, allowing customers to request a return within 30 days of receiving their item. To be eligible for a return, the item must be in its original condition, unworn or unused, with tags attached, and in its original packaging. A receipt or proof of purchase is also required.

To initiate a return, customers should contact us via email. Upon acceptance of the return, we will provide a return shipping label and instructions for sending the package back. Items returned without prior authorization will not be accepted.