FAQ's

 

What types of products does Turbo-X offer?

Turbo-X offers a curated selection of innovative products, including the popular Pokie and vibrant Sticker Set. These items are designed to enhance your lifestyle and allow for personal expression.

How can I ensure the quality of the products I purchase?

At Turbo-X, we are committed to quality and creativity. Each item is carefully selected to meet high standards, ensuring that you receive products that are both functional and aesthetically pleasing.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. You will also need the receipt or proof of purchase.

How long does shipping take?

Orders are processed within 1-2 business days, and the estimated delivery time is 5-8 business days, depending on your location. Tracking information will be provided once your order has been shipped.

Do you ship internationally?

Yes, Turbo-X currently ships to several countries, including the USA, Canada, UK, Australia, and Germany. Please note that international orders may be subject to customs duties or taxes, which are the customer's responsibility.

What should I do if my item is defective or damaged?

Please inspect your order upon reception. If you find that the item is defective or damaged, contact us immediately so that we can evaluate the issue and provide a resolution.

Can I exchange an item?

The fastest way to ensure you receive the desired item is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

How can I contact Turbo-X for further inquiries?

You can reach us via email at kibodeauxtyler705@gmail.com for any questions or concerns regarding your order or our products.